Q: How do I place an order?
A: Simply browse our products, select your desired items, and click “Add to Cart.” Once you’re ready, proceed to checkout and follow the prompts to complete your order.

Q: Can I change or cancel my order?
A: You can modify or cancel your order within a short time after placing it. Please contact our support team at support@yolotees.in as soon as possible for assistance.

Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method selected at checkout. Generally, orders are delivered within 3-7 business days.

Q: How can I track my order?
A: Once your order ships, you’ll receive an email/sms with a tracking number. Use this number to track your package on our website or the carrier’s site.

Q: What payment methods do you accept?
A: We accept major credit cards, UPI, and other secure payment methods as listed during checkout.

Q: Is my payment information secure?
A: Yes, we use industry-standard encryption to protect your payment information. Your security is our top priority.

Q: Do you offer discounts or promotions?
A: Yes, we frequently offer promotions. Sign up on our website or follow us on social media to stay updated on our latest deals.

Q: What is your return policy?
A: We accept returns within 7 days of delivery for a full refund, provided the items are in their original condition. Please visit our Returns page for more details.

Q: How do I initiate a return?
A: Contact our support team with your order number and the reason for the return. We’ll guide you through the process.

Q: When will I receive my refund?
A: Refunds are processed within 3-5 business days after we receive the returned item. You’ll receive an email confirmation once the refund is issued.

Q: How do I create an account?
A: Click on the “Sign Up” button at the top of the page and fill out the required information to create your account.

Q: I forgot my password. How do I reset it?
A: Click on “Forgot Password” on the login page, and we’ll send you instructions to reset your password via email.

Q: How do you protect my personal information?
A: We use advanced security measures to protect your data. For more details, please read our Privacy Policy.

Q: How do I know what size to order?
A: Each product page includes a size guide to help you choose the right size. If you’re unsure, contact us for personalized advice.

Q: Are the colors of the products accurate?
A: We do our best to display colors as accurately as possible. However, due to differences in monitors, the actual color may vary slightly.

Q: Can I get more details about a product?
A: Absolutely! If you need more information about a product, feel free to contact us, and we’ll be happy to assist you.

Q: How can I contact customer service?
A: You can reach us via email at support@yolotees.in, or WhatsApp us at +91-8247675815. We’re here to help Monday through Friday, 9 AM – 5 PM.

Q: Where is your company located?
A: We’re based in Maharashtra, India, but we ship our products worldwide.

Q: Is the item I want in stock?
A: Product availability is indicated on each product page. If an item is out of stock, you’ll see an option to be notified when it’s back in stock.

Q: Will you restock sold-out items?
A: We try to restock popular items whenever possible. Sign up for back-in-stock notifications on the product page to receive updates.

Q: Can I pre-order items that are not yet available?
A: Occasionally, we offer pre-orders for highly anticipated items. Check the product page or our news section for details.

Q: Do you offer international shipping?
A: Yes, we ship worldwide on request. Shipping rates and delivery times vary based on your location. Please contact us at support@yolotees.in.

Q: Can I expedite my shipping?
A: We ship all our products through the fastest shipping method available. All our orders are expedite shipping.

Q: What should I do if my package is lost or damaged?
A: If your package is lost or arrives damaged, please contact our support team immediately. We will work with the carrier to resolve the issue as quickly as possible.

Q: Can I customize my order?
A: Depending on the product, we offer customization options such as customized designs or logo printing. Check the product page for available options.

Q: How long does customization take?
A: Customization typically adds 2-5 business days to your order processing time. Specific timelines will be provided after checkout.

Q: Can I return or exchange a customized item?
A: Unfortunately, customized items are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

Q: Do you have a loyalty program?
A: Yes, we offer a loyalty program where you can earn cashback in your yolo wallet for every purchase. Wallet balance can be redeemed for discounts on future orders. Sign up today to start earning points today.

Q: How do I check my loyalty points balance?
A: Log in to your account and navigate to the “My Wallet” section to view your balance.

Q: Can I use loyalty points and a discount code on the same order?
A: Yes, you can apply both wallet cashback and a discount code at checkout to maximize your savings.

Q: What are your sustainability practices?
A: We are committed to sustainable practices, including eco-friendly packaging and responsible sourcing of materials.

Q: Are your products ethically made?
A: Yes, we work closely with suppliers to ensure that our products are made under fair labor conditions.

Q: Do you offer any eco-friendly products?
A: Yes, we offer a range of eco-friendly products made from sustainable materials.

Q: I’m having trouble accessing my account. What should I do?
A: If you’re experiencing issues logging in, try resetting your password. If the problem persists, contact our support team for assistance.

Q: The website isn’t displaying correctly. How can I fix this?
A: Try clearing your browser’s cache and cookies or use a different browser. If the issue continues, let us know, and we’ll help troubleshoot.

Q: I didn’t receive my order confirmation email. What should I do?
A: First, check your spam or junk folder. If you still can’t find it, contact our support team with your order details, and we’ll resend the confirmation.

Q: Can I request gift wrapping?
A: Yes, we offer gift wrapping services for a small additional fee. Select the gift wrapping option at checkout, and you can even add a personalized message.

Q: Do you offer corporate or bulk orders?
A: Yes, we offer discounts on bulk orders and corporate gifts. Contact our sales team at hello@yolotees.in for more information.

Q: Can I request a product recommendation?
A: Absolutely! If you need help choosing the perfect item, our support team is happy to provide personalized recommendations based on your preferences.

Q: How do I care for my T-shirt?
A: To keep your T-shirt looking fresh, we recommend washing it inside out in cold water, avoiding bleach, and tumble drying on low heat. For specific care instructions, refer to the label on your T-shirt.

Q: Can I iron my T-shirt?
A: Yes, you can iron your T-shirt on a low setting. For best results, turn it inside out to avoid any potential damage to the print or fabric.

Q: What should I do if my T-shirt shrinks?
A: We make our t-shirts with high quality double bio-washed materials. However, for any reason, if your T-shirt shrinks slightly after washing, gently stretch it back into shape while it’s still damp, then lay it flat to dry.

Q: How do I know what size to order?
A: Each product page includes a detailed size guide to help you choose the correct size. If you’re between sizes or unsure, we recommend sizing up for a more comfortable fit.

Q: What if the T-shirt doesn’t fit?
A: No worries! We offer hassle-free exchanges. If your T-shirt doesn’t fit, just contact our support team, and we’ll assist you with an exchange for a different size.

Q: Do your T-shirts run true to size?
A: Our T-shirts are designed to be true to size, but the fit may vary slightly depending on the style and fabric. Please refer to the size guide on the product page for specific measurements.

Q: Can I send my order as a gift?
A: Yes, you can send your order directly to the recipient as a gift. Simply enter their shipping address at checkout. You can also include a gift message and choose to have the price omitted from the packing slip.

Q: Can I add a personalized message to my gift?
A: Absolutely! During checkout, you’ll have the option to include a personalized gift message. We’ll make sure it’s included in the package.

Q: What if the gift recipient wants to exchange or return the item?
A: The recipient can contact us directly for assistance with exchanges or returns. Please note that refunds will be issued to the original payment method.

Q: How do I update my account information?
A: Log in to your account, navigate to the “Account Details” section, and update your information. Don’t forget to save your changes!

Q: How do I unsubscribe from your newsletter?
A: If you no longer wish to receive our newsletter, you can unsubscribe by clicking the “Unsubscribe” link at the bottom of any email, or by updating your preferences in your account settings.

Q: Can I have multiple shipping addresses saved in my account?
A: Yes, you can save multiple shipping addresses in your account for convenience. During checkout, you’ll have the option to select or add a new address.

Q: I’m interested in collaborating with your brand. Who should I contact?
A: We love partnering with influencers, bloggers, and other brands! Please reach out to us at hello@yolotees.in with your proposal, and we’ll get back to you if it’s a good fit.

Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing for bulk orders. If you’re interested in becoming a retail partner, please contact our sales team at hello@yolotees.in.

Q: Can I feature your products on my blog or social media?
A: We’d be thrilled! If you’d like to feature our products, please contact us for high-resolution images and any additional information you may need.

Q: What is your satisfaction guarantee?
A: We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, contact us within 7 days, and we’ll make it right—whether that’s a replacement, exchange, or refund.

Q: How do I provide feedback about my experience?
A: We value your feedback! You can leave a review on the product page, or contact our customer service team directly with any comments or suggestions.

Q: What if I receive a defective or incorrect item?
A: We’re sorry for the inconvenience! If you receive a defective or incorrect item, please contact us immediately, and we’ll arrange for a replacement or refund.

Q: How do I apply a discount code?
A: Enter your discount code in the “Promo Code” field at checkout, and click “Apply” to see your savings reflected in the order total.

Q: Can I use multiple discount codes on one order?
A: Typically, only one discount code can be applied per order. If you have multiple codes, choose the one that offers the best savings.

Q: Do you offer student discounts?
A: Yes, we offer special discounts for students on bulk orders. Please contact us at hello@yolotees.in for further information.

Q: How do you minimize your environmental impact?
A: We’re committed to sustainability and take several measures to reduce our environmental impact, including using recycled materials, eco-friendly packaging, and supporting carbon offset programs.

Q: Can I recycle your packaging?
A: Yes, our packaging is made from recyclable materials. Please dispose of it according to your local recycling guidelines.

Q: Do you participate in any environmental initiatives?
A: Yes, we partner with various environmental organizations to support reforestation, clean water initiatives, and other green projects.

Q: Do you offer extended returns during the holiday season?
A: Yes, during the holiday season, we extend our return policy to 15 days to make gift-giving easier.

Q: What’s the last day to order for holidays?
A: To ensure delivery on holidays, please place your order at least 7 days in advance using standard shipping.

Q: Do you offer gift-wrapping during the holidays?
A: Yes, we offer special holiday gift-wrapping services. You can add gift wrapping and a personalized message at checkout.